Shipping Policy

Sohvii – Shipping Policy (Within India)

At Sohvii, we strive to deliver your precious freshwater Pearl & Silver jewellery seamlessly and efficiently across India. Please read our shipping policy below:

For Domestic Shipping (Anywhere within INDIA)

● Free Shipping: Enjoy complimentary shipping on all domestic orders above ₹3,500/-.

● Shipping Cost: For orders below ₹3,500/-, a nominal shipping charge of ₹100/- will be applied.

● Delivery Timeline: We aim to deliver your order within 3 to 5 working days from the date of dispatch. Please note that the exact delivery time may vary depending on the specific delivery service used and your location.

Important Notes:

● Pre-order Items: Products marked as 'Pre-order' will require 8 to 10 working days for dispatch.

● Delivery Timeline Variations: May change due to your location, holidays, customization, or unforeseen circumstances.

● Remote or Inaccessible Locations: A surcharge may apply. Our team will inform you before processing.

● Out of Delivery Area (ODA): Charges may vary. We will contact you before dispatch for any surcharge.

● Tracking Information: Provided via WhatsApp, email, and SMS once shipped.

● Inclusive Charges: All shipping charges include applicable taxes and fuel surcharges.

● Shipping Address Modification: Not allowed post order. Ensure accuracy during checkout.

● Door-to-Door Delivery: No deliveries to PO Boxes.

● Delivery Attempts: Up to 3 attempts will be made, and you may be contacted via phone/email.

General Domestic Delivery Restrictions:

● We do not deliver to extremely remote locations unserviceable by our courier partners.

● Deliveries are not made on Sundays and national/bank holidays.

Additional Information:

● Express Delivery (Optional Add-On): Available for select pin codes at an additional charge. Contact us to check serviceability.

● Courier Partners: We ship via Blue Dart, Delhivery, DTDC, and other trusted services.

● Secure Packaging: All items are packed in tamper-proof packaging to ensure safety.

● International Shipping: Coming soon. For urgent queries, email us.

● For details on returns and exchanges, please refer to our Returns & Exchange Policy.

For Further Queries:

Email: info@sohvii.com
Contact Number: 91 9324954746

At Sohvii, every package is treated with love and care – because you deserve only the finest. Thank you for trusting us.